Foglight AI FAQs

(*) Can be stored for up to 30 days only when automatic abuse filters are triggered

If users explicitly choose to use the Feedback options of AI features, then the following data is collected and submitted:

(*) optionally provided by user

Authentication: AI uses Quest’s IDP (OIDC protocol) for authentication.

Data in transit: All data is securely encrypted in transit using the TLS 1.2+ protocol.

Data at rest: AI does not retain query and response data. However, if a user actively provides feedback and optionally includes diagnostic data (consisting of query, response, and user metadata), Quest retains this information. Access to this data requires authentication and specific roles. Data is encrypted at rest using 256-bit AES encryption.

Processing Location: Data processing takes place in US regions within Quest’s Azure environments.

All HTTPS endpoints use port 443 and TLS1.2+